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dwm
Joined: 20 Apr 2004
Posts: 570
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 Posted: Tue Dec 11, 2007 12:06 am Post subject: Arial Font Issue Resolved, Very Important News!!!! |
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The Arial font issue is not caused by PowerCADD. It's a Leopard issue. Exactly what I don't know but here's the fix.
Whatever you do do not change your fonts to Arial that are changed to Times by Leopard, you will make a mess of things down the road.
The Fix . . .
This fix was tested under a clean install of Leopard.
You have to install the Arial Font Family version 2.60 which contains Bold, Bold Italic, Italic, and Regular. You might have to do a Tiger install to find a copy, I'm not sure where it originated.
Before installing move all Arial Font Family types to another folder, in case you want to reinstall them. Do not use Font Book to simply turn them off. Remove all the font families from Library/Fonts and User/youruser/Library/Fonts. Move (copy) the 2.60 version to the Library/Fonts, we want the system to register this font family.
Open Font Book and confirm that only the 2.60 version is installed. Click on User in the left column and then Computer. Click on Arial and expand it, press command key and letter I to view the font info record. Check each font in the family to be sure they are only the 2.60 versions or earlier.
Now open a PowerCADD drawing with the Arial that was being changed to Times.
Something in the handling of fonts is mixed up in a Leopard clean install. Also I have seen things in Font Book that indicate it may be buggy.
After doing the above I was able to move a couple of the other fonts back and the fix still worked. I didn't try moving them all back because I don't use them. You should only replace what you use, and test after replacing each family.
The Arial font issues appears to be caused by a new version 5.00.. that Leopard installs. Simply removing it doesn't fix the issue.
It's 2:00 am, goodnight all you PowrerCADD lovers.
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David Mousley
Developer of copyCat for PowerCADD
It's Intel Native and it's Universal Software
PowerCADD 6 thru 8 compatible
Mac OS X Tiger and Leopard compatible
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pbacot
Joined: 15 Apr 2004
Posts: 889
Location: Northern California
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| Posted: Tue Dec 11, 2007 9:00 am Post subject: |
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Things they do for entertainment in a Canadian winter.
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Peter B |
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dwm
Joined: 20 Apr 2004
Posts: 570
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| Posted: Tue Dec 11, 2007 2:29 pm Post subject: |
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Hey Peter;
I hope you have a spare room because I'm sick of winter already. Snow came early and stayed, and it's snowing right now, again. 
We're going to Florida end of February but that seams like a year away.
Has anybody heard from Micheal Spencer? I haven't seen a post from him in a long time.
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David Mousley
Developer of copyCat for PowerCADD
It's Intel Native and it's Universal Software
PowerCADD 6 thru 8 compatible
Mac OS X Tiger and Leopard compatible
copyCat |
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jasonlocher
Joined: 14 Apr 2004
Posts: 634
Location: Austin, Texas
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| Posted: Tue Dec 11, 2007 2:45 pm Post subject: |
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David,
I talk to him every day, but he has decided not to post here anymore. Want me to relay anything? |
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David Jones
Joined: 01 May 2004
Posts: 65
Location: Inverell, NSW, Australia
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| Posted: Thu Dec 13, 2007 1:11 pm Post subject: |
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I have the Arial font issue in Tiger. I haven't installed Leopard on my main drive yet.
How do I fix that?
BTW is is lovely and warm in Australia!
David Jones |
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dwm
Joined: 20 Apr 2004
Posts: 570
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| Posted: Fri Dec 14, 2007 9:02 am Post subject: |
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Hi David;
I hear it's pretty dry too?
I haven't had an issue with Arial in Tiger, or seen any reported.
Simplest that I can tell you is try to determine which font version worked previously. Then follow the general instructions of removing and installing Fonts as described for Leopard. You may have to go by trial and error but start with the oldest version you have. Version numbers are sometimes not visible in the Get Info record accessed through the Finder, you should use Font Book to look at the version numbers.
It has been confirmed that Apple changed the Font ID of the Arial font Leopard installs. Why is a mystery because it's created an obvious backward compatibility issue for applications that refer to the Font ID. To my thinking this is the proper way to deal Fonts given that there are so many flavours of the same Font name.
I hope this is helpful, if not could you give me more info about you system, the version of Tiger and the Fonts you tried. You can contact me through this forum's message system. I'll have some time to take a closer look over the weekend.
_________________
David Mousley
Developer of copyCat for PowerCADD
It's Intel Native and it's Universal Software
PowerCADD 6 thru 8 compatible
Mac OS X Tiger and Leopard compatible
copyCat |
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David Jones
Joined: 01 May 2004
Posts: 65
Location: Inverell, NSW, Australia
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| Posted: Sat Dec 15, 2007 2:57 pm Post subject: |
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David,
What happens is that when I open a document, A dialog comes up which says: "'Times' has been substituted for the font(s) that were not available:'Arial".".
When the document is open, and I go to Fonts, Arial is available and it can be changed back.
Perhaps the versions of Arial are older, but I've never actually installed them. The System provided them. So I am confused! I think the problem only appeared with 10.4.10 - I have now moved to 10.4.11 but it continues!
The other thing that is annoying is that every time I launch PowerCADD 7, I am told a later version of WildTools 8 is available. the International Version stands at 8.03 which I have installed.
It is not dry in my part of Australia. Inverell is located 300 miles SW of Brisbane and 400 miles north of Sydney -about 200 miles from the E coast of Australia. In fact we had a flood here last Monday. I have been the voluntary flood forecaster here for the NSW State Emergency Service for 32 years! So I was in the thick of it!
David |
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David Jones
Joined: 01 May 2004
Posts: 65
Location: Inverell, NSW, Australia
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| Posted: Sat Dec 15, 2007 3:05 pm Post subject: |
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David,
I cant find a place that gives a version number, but it passes the font validation.
David |
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David Jones
Joined: 01 May 2004
Posts: 65
Location: Inverell, NSW, Australia
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| Posted: Sat Dec 15, 2007 5:37 pm Post subject: |
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David,
I've noticed that the Arial font is not located in the Fonts folder within the System folder. So it musn't be a system font.
Could this be part of the problem?
David |
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pbacot
Joined: 15 Apr 2004
Posts: 889
Location: Northern California
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| Posted: Sat Dec 15, 2007 6:02 pm Post subject: |
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David,
I too had a problem with Arial in moving to 10.4.10. I'm afraid I have not documented my results as well as David did. I think I did essentially the same thing. I found that there were multiple Arial fonts in the Font book, but that the duplicates would not resolve. If I remember correctly I got rid of all arial and I went back to my earlier system (saved on a clone of the older hard drive) and got the old Arial. I no longer get the message of the font being substituted and returning the Times font to this Arial did not mess drawings up.
I don't know about the system font question you pose.
Peter
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Peter B |
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David Jones
Joined: 01 May 2004
Posts: 65
Location: Inverell, NSW, Australia
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| Posted: Sat Dec 15, 2007 6:27 pm Post subject: |
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When I did a Spotlight search for Arial fonts, I found 1 copy, on another drive created 8Apr04 version 3.05; 2 copies created 19Oct2001 version 2.90, one on the boot drive and the other on another drive; 1 copy created 23Mar2000 version 2.60 on the boot drive, and another created 8Dec2006 version 2.60, on another drive.
What should I do? trash all but the v3.05 font?
David |
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pbacot
Joined: 15 Apr 2004
Posts: 889
Location: Northern California
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| Posted: Sat Dec 15, 2007 7:31 pm Post subject: |
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David,
Just for your information this is what I have
The versions are
arial.ffil v. 3.05 1/21/05 in /users/dpb/library/font
and
arial.ffil v.2.60 6/15/06 in /library/font
note the version numbers do not relate to order of creation dates. As long as I enable either of these, PowerCADD does alright. Someone else can explain that perhaps.
Otherwise I don't know enough about the world of fonts to say anything further.
Peter
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Peter B |
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dwm
Joined: 20 Apr 2004
Posts: 570
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| Posted: Mon Dec 17, 2007 3:25 pm Post subject: |
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[quote=" . . . version 2.90, . . . version 2.60
What should I do? trash all but the v3.05 font?
David[/quote]
Hi David;
Don't trash any Fonts until you get it sorted. Fonts that are not installed in the Library>Fonts or Users>Home>Library>Fonts are not in use. Note, Home is your user home folder.
I spent some time today on this issue in Leopard. The solution I posted only works with Arial 2.60 which is a Font Suitcase. I assume it's an OS 9 font. Arial 3.05 doesn't work to fix the problem. There's more to this issue and I will be posting it in detail later, especially about how to migrate to newer OS X fonts. For now lets see if we can get yours sorted.
You won't find Arial in System>Library>Fonts, it's not a system font.
Take a look at the Arial 2.90 and 2.60 fonts in the Finder. In column view you will be able to see some of the info about the font. If the kind of 2.90 is Font Suitcase we'll install that. If not we'll install 2.60 which is a Font Suitcase. (Also to see more info about fonts, open Font Book, select the font, and press keys "command (apple)" and letter "I". This reveals a lot of detail about the font including the version.)
In Library>Fonts and Users>Home>Library>Fonts move all Arial fonts to another folder, different ones named for each source, i.e. SysFonts and UseFonts. Folders on the desktop would be easier to reinstall them later.
Restart the computer.
Open a PowerCADD drawing that had the Arial font issue being changed to Times. Is the issue gone?
Copy the Arial 2.60 (or 2.90 if it's a newer Font Suitcase) to Users>Home>Library>Fonts
Restart the computer.
Open a PowerCADD drawing that had the Arial font issue being changed to Times. Is the issue gone?
If the last step didn't work move the Arial font to Library>Fonts. Looking at my Tiger install that's were I had it.
This should work.
_________________
David Mousley
Developer of copyCat for PowerCADD
It's Intel Native and it's Universal Software
PowerCADD 6 thru 8 compatible
Mac OS X Tiger and Leopard compatible
copyCat |
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